Return Policy
At VOLTIC TECHNOLOGY PTE. LTD., we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your product, you may request a return or exchange under the following conditions:
- Returns are accepted within 14 days of receipt of your order.
- The product must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase is required for all returns and exchanges.
- Some items (such as custom orders or software licenses) may not be eligible for return. Please check with our support team for details.
How to Return an Item
- Contact our support team at info@volticinnovation.com with your order details and reason for return.
- We will provide instructions for returning your product.
- Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Refunds will be processed to your original method of payment within 7-10 business days after approval.
VOLTIC TECHNOLOGY PTE. LTD.
3 Coleman Street, #03-24, Peninsula Shopping Complex, Singapore 179804
Email:
info@volticinnovation.com